1. Service Description : Clearly describe the services provided by Leads Sure Media, including the scope and deliverables.
2. Non-Refundable Services: Specify which services provided by Leads Sure Media are non-refundable. This could include consulting fees, setup fees, or any other non-recoverable costs incurred by the company.
3. Cancellation Policy: Explain the company’s policy regarding cancellations. For non-refundable services, state that cancellations do not entitle the client to a refund.
4. No Guarantees: Clarify that Leads Sure Media does not guarantee specific results from its services. While the company will make every effort to meet client expectations, results may vary and are not guaranteed.
5. Payment Obligations: Outline the client’s payment obligations for non-refundable services. This includes payment terms, due dates, and accepted payment methods.
6. Acknowledgment of Terms: Require clients to acknowledge their understanding and acceptance of the non-refund policy before entering into a service agreement with Leads Sure Media. This could be done through a signed contract or agreement.
7. Exceptions: Specify any exceptions to the non-refund policy, if applicable. For example, circumstances beyond the client’s control that prevent them from using the services as intended.
8. Dispute Resolution: Provide information on how disputes related to refunds or cancellations will be resolved. This could include mediation, arbitration, or litigation, depending on the terms of the agreement.
9. Changes to Policy: Reserve the right to update or modify the non-refund policy as needed. Notify clients of any changes and provide them with an opportunity to review and accept the updated terms.
10. Legal Disclaimer: Include a legal disclaimer stating that the non-refund policy is legally binding and enforceable. This helps protect Leads Sure Media’s rights in the event of a dispute.